1023 Diesel & Fleet Premier Diesel Care and Expertise in Palmer, AK

This question is very difficult to answer. Today we face many challenges when it comes to identifying the root cause of a customer’s concern. Today vehicles are more complex than they have ever been, requiring access to many special tools, software, and training to service, and unfortunately there are many variables involved that creates a scenario where no two concerns are very rarely the same. Here at 1023 we have obtained access to dealership level diagnostic software for Ford, Ram/Dodge and Chevy/GM as well as factory trained and certified technicians to help us overcome these challenges. Once the concern root cause is identified we then face challenges when it comes to obtaining quality parts, these days parts availability is a major concern. At 1023 we have partnered with some of the largest OEM wholesalers to be able to provide the highest quality replacement parts at fair prices providing the customer with confidence that the repairs were made with quality parts we can stand behind. Because of these challenges we face we are not able to provide a completion date at the time of scheduling an appointment. What we can do is make a commitment to all of our customers that we will do everything we can to ensure that the repair is done swiftly without sacrificing quality.